The cost of going to any University, even in the UK, has been increasing, and it is causing many of the students to become dissatisfied, prompting the need for student-facing support roles to be implemented to help the administrators and academics along with the students.
Is This An Interesting Job?
For those that fit certain criteria, this would be the ideal job because of your ability to interact within this academic sector, yet you may not have the capability of being flexible enough to be in a research position or become a lecturer that may require you to move. It is a position that is best suited for people that would like to work with PhD students that are finishing their degree, and you should also be aware of the different procedures and systems within that particular school. PhD students can also have experience working with other students and will understand what their needs will be at a personal level.
You can get into this type of position in different ways. For example, you may have the expertise that is required by the administration at the University for admissions and recruitment which would also be an ideal role, plus you may also have a counselling background that would be suited to providing good advice in challenging situations.
What skills will you need?
There are three parts to this job. Initially, you should be able to negotiate with others and work within the hierarchy of the University regarding procedures and policies, at a departmental level, working with faculty that would provide you with direction and information. You must also have the ability to work with administrators and managers, plus all of the academics that are there, which means you will have to have some knowledge of the language that they use.
Organisers and administrators are individuals that you will need to work with, along with the multitude of students that you are responsible for helping. A paper trail must be developed regarding all of your activities, online and off-line, and this is vitally important as you may be dealing with distressed students that have sensitive issues that need to be addressed regularly.
And one other aspect of the job to consider: do you really have a positive outlook when thinking about working with young people one on one? Although your job is not specifically about conveying material in a classroom, you are still responsible for providing the skills that you possess, and assistance for the students, so that their University experience is maximized. Additionally, negotiating through the bureaucratic systems of the University can be challenging, particularly when you are providing sympathy and pastoral care in the setting. The problems that you may encounter could be traumatic, whereas you may also have frustrating situations, which will mandate having empathy in patience. If you are interested in student care assistant role then see here.
Will this be challenging for everyone?
The important thing is to be incompetent at providing individual support for students, helping as many of them as you can regularly. This is not a role that is designed for the average person simply because you are working with students, their parents, academics, and policymakers regularly. There is a positive side to all of this which is that every day that you work will never be the same or boring!